Post by Navia on Sept 20, 2013 17:33:22 GMT -8
dragonnest.nexon.net/news/news/00HAA/player-hot-issues-august-september-2013-edition
Hey Dragon Nest fans,
The last 2 months have seen some major changes to Dragon Nest. Along with change come questions, so we asked you, the players, for your questions about all things Dragon Nest. After reading them all we picked some of the most commonly reoccurring questions to address in hopes of letting players have more insight into these topics.
What is being done to address latency issues seen in game?
This question has been asked before, but due to recent changes – both seen and unseen - we felt it was necessary to discuss this one some more. Unfortunately, lag will always exist in online games. Our mission is to reduce the severity and frequency of occurrences. To date, we’ve increased memory on our game servers and performed ping tests to determine where (if any) the drops are occurring. We’ve been making changes over the past few months, but we’re far from done. Most recently, we merged our servers and worlds into one. This was done not only to create a richer community and an overall better game experience, but to also aid us in determining where performance issues are. Currently, we are working on creating a new queue in our Customer Support ticketing system. We’ll be asking You to help us by sending in feedback when you experience lag and performance issues. You, the player, will directly help us in our mission to reduce lag in Dragon Nest. We’ll have this new queue set up within the next few weeks, so please stay tuned for updates.
Are More NX Items going to be made sellable or tradable?
This is a complex issue – one that can have irreparable damage to the game and its virtual economy if done wrong. This is why we are taking the time to ensure that any changes will improve the overall player experience, while still mitigating the risk and potential damage to the in game economy.
Why did you reduce the number of channels? Can you add more?
Not too long ago we reduced the number of channels in each town. We did this for multiple reasons, some of which were to increase server performance and to increase player population per channel. Post change, we saw reports from players who did not care for the reduced number of channels. Some of the reports where based on the false idea that it meant that game server resources were being reduced. This is false; the same resources were allocated to the reduced number of channels. Other players brought up the issue of how the increased population in each channel was causing them to experience performance issues. Although we did not find any data to support this game, we did add an additional channel on September 12th. We hope that this increase will mitigate any issues players were previously experiencing.
Are Dark Weapons coming back?
We were pleasantly surprised to see how well the Dark Weapons were received. Although there are no current plans to re-introduce them to the Dragon Egg, we do appreciate reading all the positive feedback and will take that into consideration.
Can we get the PVP mode 2v2 Ladder added?
Done! This was something we had actually been planning on adding, so we’re very excited to see that the Dragon Nest community felt the same way.
Can more cosmetic items, such as hair dyes, styles, skin colors, faces & eyes be added to the Dragon Vault?
We’ve been updating the Dragon Vault in batches, and we recently added four new skin colors to the Dragon Vault as part of the “Twisted Hope” game update. These skin colors included Soft Peach, Dark Brown, Pale and Chocolate. More hair and face styles will be added soon!
Hey Dragon Nest fans,
The last 2 months have seen some major changes to Dragon Nest. Along with change come questions, so we asked you, the players, for your questions about all things Dragon Nest. After reading them all we picked some of the most commonly reoccurring questions to address in hopes of letting players have more insight into these topics.
What is being done to address latency issues seen in game?
This question has been asked before, but due to recent changes – both seen and unseen - we felt it was necessary to discuss this one some more. Unfortunately, lag will always exist in online games. Our mission is to reduce the severity and frequency of occurrences. To date, we’ve increased memory on our game servers and performed ping tests to determine where (if any) the drops are occurring. We’ve been making changes over the past few months, but we’re far from done. Most recently, we merged our servers and worlds into one. This was done not only to create a richer community and an overall better game experience, but to also aid us in determining where performance issues are. Currently, we are working on creating a new queue in our Customer Support ticketing system. We’ll be asking You to help us by sending in feedback when you experience lag and performance issues. You, the player, will directly help us in our mission to reduce lag in Dragon Nest. We’ll have this new queue set up within the next few weeks, so please stay tuned for updates.
Are More NX Items going to be made sellable or tradable?
This is a complex issue – one that can have irreparable damage to the game and its virtual economy if done wrong. This is why we are taking the time to ensure that any changes will improve the overall player experience, while still mitigating the risk and potential damage to the in game economy.
Why did you reduce the number of channels? Can you add more?
Not too long ago we reduced the number of channels in each town. We did this for multiple reasons, some of which were to increase server performance and to increase player population per channel. Post change, we saw reports from players who did not care for the reduced number of channels. Some of the reports where based on the false idea that it meant that game server resources were being reduced. This is false; the same resources were allocated to the reduced number of channels. Other players brought up the issue of how the increased population in each channel was causing them to experience performance issues. Although we did not find any data to support this game, we did add an additional channel on September 12th. We hope that this increase will mitigate any issues players were previously experiencing.
Are Dark Weapons coming back?
We were pleasantly surprised to see how well the Dark Weapons were received. Although there are no current plans to re-introduce them to the Dragon Egg, we do appreciate reading all the positive feedback and will take that into consideration.
Can we get the PVP mode 2v2 Ladder added?
Done! This was something we had actually been planning on adding, so we’re very excited to see that the Dragon Nest community felt the same way.
Can more cosmetic items, such as hair dyes, styles, skin colors, faces & eyes be added to the Dragon Vault?
We’ve been updating the Dragon Vault in batches, and we recently added four new skin colors to the Dragon Vault as part of the “Twisted Hope” game update. These skin colors included Soft Peach, Dark Brown, Pale and Chocolate. More hair and face styles will be added soon!